বাংলা
যুব ও ক্রীড়া মন্ত্রণালয়
The EIMS Public Portal values the privacy and security of users' personal information. This Privacy Notice explains what type of information may be collected while using the portal, why it is collected, how it is used and protected, and what precautions are followed regarding users' information.
1. Purpose of This Notice
This Privacy Notice applies to users, visitors, prospective beneficiaries, trainees, applicants, complainants, feedback providers, and other members of the general public who use the EIMS Public Portal.
Its purpose is to inform users that information collected through the portal may be used for approved project activities, communication, verification, monitoring, reporting, and service delivery.
2. What Type of Information May Be Collected
Depending on the type of service used on the portal, the following types of information may be collected:
• Name, mobile number, email address, contact address;
• Certificate number, registration number, or related verification information for certificate verification;
• Information provided in opinion, complaint, suggestion, or general contact forms;
• Application-related information for the Innovation Grant or other approved public-facing services;
• The user's browser, device, time, IP address, logs, and general technical information about portal usage;
• System logs necessary for the portal's security, audit, and service improvement.
3. Purpose of Collecting Information
Collected information may be used for the following purposes:
• Providing and managing the portal's public-facing services;
• Certificate or application verification;
• Receiving, tracking, and taking necessary action on opinions, complaints, or suggestions;
• Project-related communication and provision of information;
• Monitoring the portal's usage, security, and functionality;
• Approved use for project monitoring, reporting, auditing, and administrative purposes;
• Improving user experience, portal content, and services.
4. Disclosure and Sharing of Information
Users' personal or sensitive information is not generally disclosed to the public. Information published on the portal is displayed in accordance with the approved public-content and disclosure policy.
Information may be shared, as needed, with the relevant government authority, project authority, approved implementing organizations, technical support providers, or legally authorized parties, where this is necessary for project implementation, verification, complaint resolution, security, audit, or legal obligations.
5. Protection of Sensitive Information
Access control, authentication, audit logging, data classification, and approved-use policies are followed in order to responsibly manage the information of beneficiaries, applicants, trainees, complainants, and other EIMS users.
Personal, sensitive, internal operational, or unauthorized information will not be disclosed on publicly visible pages. Where necessary, only aggregate or approved public-level information may be disclosed.
6. Cookies and Technical Information
Cookies or similar technologies may be used to make the portal easier to use, remember language preferences, analyze usage, monitor security, and improve services. Users can control cookies through their browser settings, although disabling cookies may, in some cases, limit certain features of the portal.
7. Data Retention
Collected information may be retained in light of the project's needs, administrative use, monitoring, audit, reporting, legal obligations, and data-retention policy. Once the need has ended, or in accordance with policy, information may be retained, archived, or deactivated.
8. User Responsibility
Users must provide accurate and relevant information. Another person's personal information should not be provided without their permission. Refrain from providing passwords, OTPs, bank PINs, mobile financial service secret numbers, or other unnecessary sensitive information through the portal.
9. Correction of Information or Assistance
If the information you have submitted is incorrect, incomplete, or requires correction, you may contact the relevant authority through the portal's designated contact channel. Where appropriate, the authority may correct or review the information, subject to verification.
10. Changes to This Notice
This Privacy Notice may be updated from time to time due to changes in project policy, legal requirements, technical changes, or the expansion of services. The updated version shall take effect upon publication on the portal.
11. Contact
If you have any questions regarding this Privacy Notice, the use of information, correction of information, or privacy-related matters, please contact the relevant authority through the official contact details provided on the portal's "Contact" page.